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They have lost canceled orders repeatedly. They lie about when you'll get your meds. Their review board. Same med two years why are they reviewing my meds. They aren't my doc. Durable medical goods transferred me to the Philippines even my case worker was transferred...
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1.0
#882100
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The Humana pharmacy is a mess. a new order stays in process forever and then is cancelled. The web page does not say if they received the prescription from the doctor and give no direction as to what you are supposed to do before the order is cancelled. The people who...
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1.7
I didn't like
  • Need to totally change the web site and the process
  • That process was uncorrectable
  • Lack of communication re prescriptions
#869208
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despite me asking them over and over to not send out any prescriptions without me authorizing the cost they do it anyway. i have tried 10 different numbers to speak to anyone that cares, FORGET IT THEY DON"T!! if you would like to spend hours a day listening to music...
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#828630
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Short Review on April 16, 2016

Right Source Rx
#830971
The worst Pharmacy ever need to be shut down..Why do they even call themselves a pharmacy lieing co everything a lie dont do nothing they say all they want is money never get 3month supply just a lie to get u to join..If u havent joined dont run i wasted 4 months never sent medication .I hate liers will never deal with them again might sue them for everything they say is a lie...
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Poor Service Review

Right Source Rx
#535615
I am not please with the services here at all. Every time you call you get a different answer. Wrong ordering and not friendly. Not efficient at all.Right Source Speciality is amazing. I thought the two were connected. WRONG. They should learn from them.......
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Positive Experience Review

Right Source Rx
#532862
The plan is good-i do the mail order-never a problem-wwhy dont you list all.the satisfied customers ?
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I have to talk to 2 Customer Service people before I speak to the Pharmacy.........I called and changed address with them.....and still messed...out of meds for over a month now.....called 4 times..still not correct...and they tell me it"s Humana Pharmacy, but I know...
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Anonymous
Anonymous

I agree - went through same *** 2 years ago - quit using - I am trying again - now a year - so far so good. Was able to take bottles locally and get them filled so we didn't...

Lindsborg, Kansas
I didn't like
  • Lack of communication re prescriptions
#806978
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Received an E-Mail from Humana Pharmacy, saying Rx required a Prior Authorization. I just had this filled at a local Pharmacy, but wanted the 90 day free supply from Humana. I expected a delay since I just had it filled. I called Humana and I cant even tell you how big...
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1.7
I didn't like
  • Customer rep not very helpful
#801621
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I LITERALLY HATE RIGHTSOURCERX - THEY CONSISTENTLY HOLD UP SHIPMENT OF MEDICATIONS WITHOUT NOTIFYING ME - I HAVE TO CHECK THE SITE TO FIND OUT THE STATUS OF AN ORDER AND WHEN THE STATUS IS "SHIPPED" - IT IS NOT REALLY SHIPPED - IT IS SOMEWHERE IN PRESHIPMENT LIMBO. ...
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1.0
I didn't like
  • Lack of communication re prescriptions
#710470
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I called and spent 30 minutes on the phone, they know they were wrong and said it was sent and it is 16 days and still no check. I sent $150. to cover B 12 and fenofibrate as it was always about $132. and B 12 was $15, but the fenofibrate was $37.03 and B 12 was...
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1.0
Manchester, Iowa
I didn't like
  • Holding time to talk to a real person
#696877
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I have used Rightsource reliably for several years and now the service has fallen totally apart. I am appalled and seriously thinking of changing sources for my meds. Today I was treated horrible by two really incompetent agents "Ed" and "Nicole"--they were clueless,...
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5.0
I didn't like
  • Two morons who totally screwed up
  • That process was uncorrectable
  • Do not do what they say
#692830
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If and WHEN they happen to send drugs, their service is great: however, this hardly ever happened. On multiple occasions I had to switch to a local pharmacy to get my meds. They are sloooow WHEN they act; on occasion they did not even begin to process my prescription....
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2.3
Lamoni, Iowa
I didn't like
  • Do not do what they say
#686262
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Before Humana took over RiteSource, I could log in and check on my various prescriptions they had filled for me and place an order for a refill or renew them. Now, they cannot find any record of filling them now or in the past. Spoke with a representative concerning...
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#662212
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