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When I first got Right Source, it took over 2 months to get my prescriptions filled. They kept asking for "more information" but were unable to specify WHAT info they needed. Meantime they bombarded my doctor's office with multiple fax requests. Finally got the...
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Anonymous
Anonymous

We just recently went through the same thing last week. We called to have my mother's prescription refilled and they said they had no record of ever having that prescription f...

#630848
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RightSource found a new way to refuse and delay the refill the medications. IN Feb. 2015 I sent Humana a genera power of attorney and a medical power of attorney and a new consent form good for one year from my wife to me. Today April 30 RightSource refused my order to...
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1.0
I didn't like
  • Bad company
#629229
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After several screw -ups in ordering my medications, the helpful costumer reps could not correct the system, I have run out of my critical medications after many weeks and many phone calls. I was doing fine with my pharmacy when HUMANA started bugging me to use their...
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1.0
I liked
  • Well meaning but helpless reps
I didn't like
  • That process was uncorrectable
#626617
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Right Source's customer service is out of control. Their systems and customer service are not coordinated. I have spoken to many people regarding a prescription. Two weeks later no meds. I contacted my doctor again to contact RS. All issues were resolved? Still no...
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1.0
I didn't like
  • Customer service
#623266
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Switched from Right Source to another plan and my cost for Lyrica dropped by 70%!!! Also their automated telephone system is badly designed. Kept asking for my credit card number even though the generic meds I was getting from them came at no charge. Often contacted...
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#592660
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My RS issue has been resolved
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Anonymous
Anonymous

my name is Pamela and i am from the United State of America, Its a pleasure for me to write this testimony about this wonderful thing that happened to me last week on how i go...

#584157
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For the most part an easy order company. Been with this company several years. Humana should not recommend them , and Humana should investigate the problems. Staff is poorly trained- each time I call, I'm told a different policy & procedure. I have learned- do not...
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#584138
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signed up in oct 2014 with right source and to have rx filled. it is now december and still have not received my med. they have one excuse after another as to why rx can not be sent. my doctor has called them several times but they lie and say they never received...
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Anonymous
Con artist ***

Scumbags

Anonymous
***ed pharmacist

Tried to switct 2 rx to right source Dec 2014. Jan 15 no rx so called and got many excuses from Customer Service but no explanation as to why rxs were not filled. Blamed my 2 ...

I didn't like
  • Customer service
#572502
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I used to love this co. but its getting worse every mo.. I spent $200 cash on my Dr for my pain meds & they seem to be lost. I did everything the form told me to do & now they're saying it should've been sent to West Chester Oh instead of the p.o box in...
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Anonymous
Anonymous

This has been resolved.

1.0
#571537
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The representative at RightSource quoted me a price for a 90 day supply of medication and when I did not receive the medication, I contacted the company. I was told that the medication would cost an additional $170.00 per month not every 90 days. I AM so appalled and I...
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Anonymous
Anonymous

that is an estimated amount . per policy rightsource has to give you an estimated amount if you want the exact amount of how much the co-pay is you have to place the order for...

1.0
#543601
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